500 W Lake St., Elmhurst, IL 60126

Sales BDC Manager

$60,000 + Performance Bonus = Excellent Income!

Great Benefits! Career Growth!

McGrath BMW of Elmhurstis a great place to have a rewarding career! We are seeking a full-time Sales BDC Manager to hire, train, assist and manage our fast-paced Business Development Call Center sales staff, monitor their performance, and more! Auto Sales BDC Manager experience is strongly preferred.

We are part of the super successful and family-owned McGrath Auto Group. We appreciate our employees and invest in their success! Apply now and drive your career forward with this great opportunity! Upload your resume and complete the assessment for priority consideration.

Responsibilities - Automotive Sales BDC Manager:

• Hire, train, assist and manage the Sales BDC staff in our fast-paced business development call center, set performance goals, and more
• Train and assist Sales staff to respond to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Train Sales staff to identify customer's needs, present product information, and schedule several appointments per day for customers to meet with our dealership's sales team.
• Mentor Sales staff to help them grow their book of business and coach them on proven sales tactics
• Monitor and analyze sales data to identify improvement areas
• Track key performance indicators (KPIs) such as lead conversion rates and appointment show percentages
• Maximize sales and profitability to agreed levels of performance
• Contribute to high CSI scores

Qualifications - Automotive Sales BDC Manager:

• Auto Sales BDC Manager and/or telemarketing, appointment setting, or customer service experience is preferred
• Proven track record of meeting and/or exceeding sales targets
• Excellent managerial and leadership experience
• Excellent communication, computer and customer service skills
• Goal driven and self-motivated to succeed
• A team builder with a strong work ethic
• Able to work under pressure with a calm, positive, 'can-do' attitude
• Able to work in a fast-paced environment and manage multiple tasks simultaneously.
• Excellent follow-through skills
• An enthusiastic and positive personality
• Professional appearance and demeanor
• High school diploma

We Offer Excellent Benefits:

• $60,000 + Performance Bonus = Excellent Income!
• Training
• Paid time off
• Closed on Sundays
• 401(k) with employer match!
• Health and dental insurance
• State-of-the-art facility
• Employee discounts on vehicles and more